PACIFIC HERBS & GROCERY
  • Home 首页
  • About 关于我们
  • Products 产品介绍
    • On Sale 特卖场
    • Abalone 鲍鱼
    • Bird's Nest 燕窝
    • External Analgesic Oil 外用膏药
    • Ginseng 花旗参 >
      • Hsu American Ginseng 许氏花旗参
      • Prince of Peace American Ginseng 太子牌花旗参
    • Grocery 道地药材
    • Herbal Tea 保健茶/Tea 茶
    • Reishi Mushroom 灵芝
    • Sea Cucumber 海参
    • Supplement 保建药品
  • Soups 汤
  • Contact Us 联系我们
  • Policy 商店政策

Policy 商店政策

Shipping ​邮寄

Typical delivery times are 3 to 5 business days from the shipping date for most items. If we encounter a delay, we will notify you via email.
For additional questions about our shipping policy, or to inquire about your order, please contact us
.
*We provide domestic shipping NOT INCLUDING US territories.*
​

Returns 退​货​流程

Should you decide you would like to return an in stock product bought from us you are welcome to do so up to 14 days from the date of purchase.

  • Unopened products returned in original, sealed packaging may be eligible for 100% credit returned.
  • Refunds are for product costs only we are not able to refund shipping costs.
  • All returns must include either your packing slip, order number/receipt or full name and date ordered.
  • Please package the items well and securely or purchase delivery insurance. We are not responsible for any product that returns damaged to us.

Customers are responsible for shipping costs to Pacific Herbs & Grocery.

If you received a different product other than what you ordered or your order arrives incomplete or damaged, please email us within 5 business days after receiving your order.


Please contact pacifcherbsgrocery@gmail.com before shipping anything back to us.

Out of Stock

Although we try to keep every items in stock, occasionally, some items are not immediately available for shipment.
If any items from your order are out of stock or partially fulfilled, they will be noted in your Shipping Confirmation email notification. We will ship any currently in-stock items from your order and adjust your balance accordingly. You are always welcome to check for product availability on any out-of-stock items on our site to place your next order.

** Prices may vary from retail stores**
**Statements from this website have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.

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​**Products and statements on this site have not been evaluated by the U.S. Food and Drug Administration (FDA). These products are sold in the US as nutritional supplements and are not intended to diagnose, treat, cure or prevent any disease.
  • Home 首页
  • About 关于我们
  • Products 产品介绍
    • On Sale 特卖场
    • Abalone 鲍鱼
    • Bird's Nest 燕窝
    • External Analgesic Oil 外用膏药
    • Ginseng 花旗参 >
      • Hsu American Ginseng 许氏花旗参
      • Prince of Peace American Ginseng 太子牌花旗参
    • Grocery 道地药材
    • Herbal Tea 保健茶/Tea 茶
    • Reishi Mushroom 灵芝
    • Sea Cucumber 海参
    • Supplement 保建药品
  • Soups 汤
  • Contact Us 联系我们
  • Policy 商店政策